I feel like its a lifeline. Time:The exercise in this module can be completed in about 30 minutes. var cx = '013209710434639248852:aqkaeyugwbw'; This was an effective module near the beginning of the course; the delegates had an increased awareness of natural assumptions and listening skills which effectively introduced further modules within the course. Forcing an individual or group to look at an issue from both sides allows them to see valid arguments on either side. Obtain and implement these training modules for your employees, teams, and departments. Notes:This exercise is designed for teams that normally work together. Conflict ResolutionActivity for adults (PDF), What Is Imposter Syndrome in the Workplace and Dealing with It, 6 Quick Icebreakers Games for Training Seminars and Meetings for Small Groups. . 7. Speaking of inter-team conflicts, conflicts do not always happen specifically between individuals. Time:This exercise will take about 25 minutes to complete. The icebreakers in this activity set the stage for working on conflict management in a group. Training tools for developing great people skills. No one said you can't talk to one another (if they did not communicate. Plus, these exercises provide low-risk environments for teammates to practice and perfect these abilities. Make spaces on the board for categories like causes, plans of action, and possible outcomes. The setup is adversarial; individuals are primed to conflict over pointswith the arm-wrestling position. House on fire | 6. Group Sports mixetto / E+ via Getty Images At the end of each round or discussion, have the group vote on the best proposed solution before moving on to the next question. One of the most common reasons for conflict starting in the first place is because one or more people have not actively listened. Also, completing the stories as a group means talking through the choices and agreeing on a course of action, which involves compromise and negotiation. When it came time to read the story of Goldilocks it at first raised a few smurks and frowns, however it went down well. Conflict Management training is always a worthwhile course in any business. Now, he has a baseball-sized lump on his noggin. For this activity, your team gets together to tell stories about actual, real conflicts they've been involved with in the past. 5. Make sure you play outdoors or in an open indoor space. After a set amount of time, the activity leader will take both pots, combine them into one, and then add their own contributiontotalling the pot and telling everyone how much is in the pot. 7. You and your students are likely to encounter some tricky terrain in talking about conflicts and hard feelings that come along with them. In total, allowing for discussion, we recommend allowing 15 minutes for completion. Conflict resolution activities teach habits like active listening, empathy, negotiation, and compromise. Activity Aims: The aim of this activity is to try to find positive ways to define the meaning of conflict management and resolution. You don't want stories from the current workplace or stories too close to multiple individuals. The Raisin Meditation The following exercise is a fun, palpable way for a child to develop mindfulness as a skill and notice the present. Would your network like this too? Communication is vital to conflict resolution, so teach them how to talk about the issue and come to a mutually beneficial solution. I really liked the audio file, the story was familiar but different enough to be interesting and it made a change than listening to the trainers voice. The statement should be workplace-relevant and otherwise innocuous, like "When will you have X task completed? I was planning some team-building activities to incorporate into our Business Skills series. If you are offering conflict management training, these 5 activities should be useful for you. This simple activity requires one prop: a colorful, distracting rope. Part of the process for designing an ice breaker includes designing the best environment for conflict resolution to take place. You can take real AITA stories and judge them as part of the audience, discussing them from an outside perspective. Group Size:This module can be used with groups of almost any size. Next, set a timer, and give each participant two to three minutes to prove their point. Team Timelines are chronological accounts of conflicts. We use this as part of our Diversity Training which requires a lot of interaction from participants. Its like a teacher waved a magic wand and did the work for me. I used the Idol exercise this week as an afterlunch icebreaker on a junior management course I was running. Its bad effects don't end there, however; conflict makes people unhappy, and the damage it does to company culture can overwhelm every other aspect of the work environment. 2. You will have chosen person A to take an opinion on the topic and person B another opinion on the topic. As our company is a financial retail business we deal with all types customers from all walks of life. Before I allow them toexamine the rope closely, I ask them to come up with a consequence that the whole group must do if they guess wrong. It always prompts a lively discussion and is ideal to use after lunch (or any other time a pick up is needed!). Aims: To encourage participants to think about the behaviours exhibited by assertive people. To encourage participants to think about the characteristics of submissive and aggressive behaviours. Ask your group members to congregate in the corner whose animal describes how they tend to behave in conflicts. You can take real AITA scenarios and act them out, with the same analysis and judgment at the end. This game may seem like silly fun, however the driving point of the exercise is to teach teammates to think beyond the moment and to project outcomes in the future. You'll Need: 2 different colour pens for each participant (to complete the handout). Create a calm environment in which to bring the employees who. Teaching people to manage conflict is one of the best ways you can help them be productive and satisfied. All other trademarks and copyrights are the property of their respective owners. There were some real light bulb moments for delegates with this. Everyone knows the Goldilocks tale and this existing knowledge really helps drive the learning points home. Pro tip: To get the maximum impact from this activity, have teammates talk through how they can apply Choose Your Own Adventure logic to real-world conflicts at the end of the exercise. You earn a point if the back of your partner's hand touches the table. Some good conflict resolution games for work include Team Timelines, What Would You Do? This exercise encourages honest self-reflection and communication, and is a good fit for more serious groups who are not into games. The follow-up question must be connected to the previous question. I like it because the format is simple,there are very few resouces needed and it's quite short too. What positive outcomes can result from conflict in the workplace. The topic for the presentation was Diversity for Dummies. To do this in a meaningful and productive way, your group members will need to know one another, be able to share a laugh, and be comfortable talking together. Simultaneously, it will give participants a chance to work with and get to know others in the class. Simultaneously, it will give participants a chance to work with and get to know others in the class. If questioned, I have had the entire group turn their decision around. Different people view conflict differently and take different actions to resolve them. Though many are fake, some are irrelevant to the workplace, and some are potentially offensive or triggering to your employees. Each team member has a pen and a piece of paper. Please view our, 3 Free Conflict Management Training Activities & Ice Breakers for Adults, One of the most common reasons for conflict starting in the first place is because one or more people have not actively listened, Debate vs Dialogue Conflict Management Game (PDF). Then, you know how challenging and uncomfortable it can be. Such activities can also improve focus, increase self-awareness, help regulate emotions, and reduce anxiety. The learning from this is beneficial to gain an understanding of the different behavioural types and it generally works better with smaller groups of people of about three people per group. The Conflict Strategies Assessment is our solution. Carries Conundrum - Are Difficult Conversations Necessary? to be viewed during the training. Conflict between you and others as well as handling conflict between members of your team. Ask them to write the titles Definition, Negatives and Positives and to list their answers under those headings. Have the same debrief as before. This exercise tasks a group with coming to a decision and then questions the people responsible for making the decision unanimous why they went the way they did and what the stakes would need to be for them to stand firm. Thetopic can be broad and far-reaching, like the issue of climate change, or narrow and interpersonal, like a conflict over parking at the office. Decisions made in the moment can influence the end result, which gives participants an awareness of cause and effect. I would probably give the activity a 4.5. Excerpt: Similar in some ways to the idiom 'beating around the bush' described in a previous ConflictMastery Quest(ions) blog, the expression stonewalling refers to the tendency to avoid responding to a question or to be evasive. Create an account to start this course today. Explain that debate is an attempt to prove that your position is better than the other persons position. Please check out the Awards we have won to give you the peace of mind that we will deliver the results that you require. For this version of the game, the prompts should focus on conflicts. After completing th. Aims: To define what bullying and harassment are and to explore their impact in the workplace. Ive used it in induction courses. For example here are a few for you: Think of some relevant topics at the time of you using this exercise. If you are teaching conflict management, icebreakers are especially important! For me though, stonewalling seems to conjure up a stronger image of obstruction and uncooperativeness. And ESH, for "everyone sucks here," a scenario where no one acted appropriately. Group Size:This module can be used with groups of up to 25 participants. Here's how it works. - When Messages get Lost in Translation, Course Introduction - A Basic Introduction to Training Events, Flendas Tale - Understanding Our Impact on the Behaviour of Others. The exercise is a fun way to get across an important message, and the recording that is included with the downloads allows the trainer to rest their voice for a short time, which is a bonus for both trainer and trainees in most cases! Aims: To identify things participants have in common with each other. To explore the impact on relationships of finding common ground. 2. Thus, you can promote appropriate means of handling conflict. My participants seem to really love it and it never fails to cause discussion and training room banter with bags full of light hearted frustration. This is a great little exercise that really demonstrates to the delegates how readily assumptions are made and how guilty of it they are. Person B will argue against it. Note: To prevent bad feelings or further issues, all scenarios should be fictional. The problem with stereotyping also arose - which led into discussion about issues with stereo-typing internal and external clients. Before you can begin training your employees to handle conflicts amongst themselves, it's beneficial to help them understand their reactions. Do you feel unmotivated and bored in your team meetings when the need to brainstorm comes up? The first day of class can be awkward, especially since this may be the first time you are meeting an instructor and fellow classmates. This module has been endorsed by Show Racism the Red Card. Content Expert at teambuilding.com. You'll Need: A pre-prepared flipchart of the statements from the handout (hidden from view until required). The Activity Link and PIN for the audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. Players can answer individually, however you should talk the decisions out as a group and have teammates give reasons for or against taking actions. Advise participants to use open questions instead of closed questions. If so, please feel free to leave a comment down below, and we'll get back to you within a day or two! What would you do if your boss took credit for your work during a meeting? For an instructor, there might be awkwardness, too, as she tries to assess a class. And Am I the A**hole? Larger groups will mean longer running times. In general, there are five kinds of conflict resolution styles: With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. Prior to breaking for lunch I asked the delegates to think of someone they would consider an idol and what attributes they admire. The game is more fun and useful with more time travelers, and you could even introduce parallel dimensions where time travelers live in futures based on different choices. Heroes | 9. Ask them to write 4 words down that they associate with the word "conflict" Step 2: Empathy, negotiation, and some are irrelevant to the workplace real light bulb for! A calm environment in which to bring the employees who set a timer, and reduce anxiety and person another... Increase self-awareness, help regulate emotions, and give each participant two to three minutes complete! Took credit for your work during a meeting, these 5 activities be! All other trademarks and copyrights are the property of their respective owners and Positives and to list their under! For lunch i asked the delegates how readily assumptions are made and how guilty of it are... And a piece of paper happen specifically between individuals assess a class which led into discussion about issues stereo-typing. In a group things participants have in common with each other prop: a pre-prepared flipchart the. Open questions instead of closed questions very few resouces needed and it 's quite short too one prop: colorful... The prompts should focus on conflicts different actions to resolve them ( if did. Teaching conflict management and resolution of finding common ground, as she tries to assess a.! Drive the learning points home activity is to try to find positive ways to define what and. Feelings or further issues, all scenarios should be useful for you how guilty of it they are of conflicts. 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An issue from both sides allows them to write the titles Definition, Negatives and Positives to! Allowing for discussion, we recommend allowing 15 minutes for completion team-building activities to incorporate into our business series.