Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! They did not say that they could not accommodate us. But again, this is not the intention of this timeshare. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. This is not a resort of cheap plastic bottle liquor and spring break fest. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. OR at least have them 1. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. We would be happy to participate in any and all class action suits. If they won't take phone calls, how do we get in touch to cancel. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Pedro. I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A & M Sales and Marketing, LLC. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. and deceptive. We were dead set on NO! Our issue is with the sales department and the unkept promises that have been made over the years. . I mentioned several times that my kids were in the lobby and we wanted to leave. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. We were asked to attend a presentation where unfortunately we ended up buying membership. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. ASSURE you find all of them in written in your contract. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. We now have lawyers from the Owner's Advocate helping us. Toll Free. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. 011 52 (998) 872 8999. The complaint has been investigated and resolved to the customers satisfaction. Sign in now to access your club member benefits and start planning your next vacation! They are a one way service. Desired outcome: Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. I need to exit the program. My husband and I purchased a membership back in October of 2021. the customer service Rep says no only 1 year of points will be allowed. Credit has been ruined, I would like to be counted in also. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! We were promised many things as we went through the pitch with them. We are being held hostage by el cid vacation club. Charged me for time share that I did not sign for. On five separate occassions, our time share presenter was brought back into the room to reassure us. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. I gave up a deeded for life timeshare for thishow stupid of me. We bought timeshare in nov 2019. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. Were you able to get out of this if so can you let me kow what steps you took? We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". ComplaintsBoard.com is a leading complaint resolution website on the Internet. AA Financial Trust Services. They are a one way service. I have witnesses to all the lies we couldnt figure out why they kept giving File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Virtually everything he iold us was false. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. You are much better off being in control where you make a reservation. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. Perhaps I am not using the timeshare properly? Is ok I just want to contiue to pay in each month. The payment dept said I can not cancel. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. If anyone knows someone that has used one fo those law firms please let me know. You are just not talking to the right people. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? In one place . The lady from mexica Betty said if I cancel I can not get money back. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. My husband called reservations 10 days prior to arrival to request a handicapped room. We proceeded to have our attorney take action and were advised to stop all payments. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. The first step to a perfect family vacation is finding the right place to stay. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. El Cid properties in Mazatlan are always great in regards to the services we receive. We cant afford to lose 165000. This will surely increase the credibility of your complaint. Read full review of El Cid Vacations Club. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Don't ever buy from them! This comment was posted by a verified customer. the customer service Rep says no only 1 year of points will be allowed. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. I wish I found this site before we were scammed. However, because of financial reasons, we are unable to continue with the membership. ComplaintsBoard.com is a leading complaint resolution website on the Internet. this costed us $16,000. LIAR!! We were with the sales agent for hours. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. The staff at their resorts is incredibly caring. Stories have changed the further away we got from the date of purchase. My wife has to call El Cid who tell us to contact RCI. Consumers love to do business with someone that can admit mistakes and state how they made improvements. us drinks one after another. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. Do any one please help me how to get out this package. You are dishonest and lie about the benefits available to owners. Is this your company? El Cid needs to refund all monies paid, Desired outcome: Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. Jeanne & Joe. Last year we came to el cid using a certificate from westgate cruise and travel collection. Posted on Jul 7, 2009. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. EL CID is a rip-off company that lies EL CID to get you signed up. The have no heart not sure how they sleep at night. For more results perform a general search for "El Cid Vacation Club". http://www.timesharescam.com/timeshare-cancel/. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Please email me how you were able to resolve this situation. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. I have written several letters to the owner relations to downgrade my membership due to financial reasons. I have encountered similar problems with El Cid and El Cid management. This company shouldnt be in business taking people hard earned money. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Claim it and get a lot of features. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. 2+ stops from $710. EL CID tells you that you will get an email the next day. I have a similar scenario. The airfare benefit a joke. Have you had any luck with RCI to help you get out of this? Since El Cid cannot stand up to a written contract how can they be trusted at all Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Salespeople are well trained to tell you anything you want to hear to get you into their contract. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. What else can I do? Ontario, Canada 8 Votes Infinite privileges is the worst experience. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. We are being told we have to pay an additional $9900+ to terminate. Can we not all get together with a class action suit against El Cid? Also we were given papers to be signed up for RCI, they never enrolled us with I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. Thanks, I have been finically ripped off and I will probably die before the 20 years are up. The complaint has been investigated and resolved to the customers satisfaction. They kept sending us to other websites and hinting at passwords and learning the system. They are doing the same thing to our family. But we were willing to take the hit to get out of the lies they sold us. We DO NOT remove reports. I should have known better. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! Yes this is ridiculous. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. STAY AWAY. Common Complaints: Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. This will surely increase the credibility of your complaint. All El Cid resorts are fraudulent and scheme off innocent people. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Advertisers above have met our paulfundir@aol.com. About 10 years ago we bought 500000 El Cid Time Share Points. I am having a tough time believing anything he has told us now. Please help! But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? We will be in our 90s at their rate. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! We have paid $30,000 so far. I, Bill Maxwell posted a compliant against El Cid Vacation Club. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. We were Never enrolled in RCI and later told we must join ICE instead. We go every year for several weeks and my children also go and own some of these points. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. Not true. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. We are El Cid Platinum Club members. Protecting Your Free Speech Is Expensive! In addition El Cid is attempting to collect the balance of our timeshare purchase. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. Also, avoid their Cozumel property. Those of us who have been cheated are many. Book a hotel today and pay later with Expedia. Per early termination clause we requested our contract be terminated which says can be done after paying 25% of purchase price. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. These people are truly unethical criminals. Furthermore how can you rescind a contract that you believed to have been signed in good faith. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Has anyone had any luck with getting out of Elcid? When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. The suite was decent, though far on the north end of the strip. There may be more specific results for "el-cid-vacation" . This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Sign In arrivia, Inc. d.b.a. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. We've paid $8845 in interest and they are saying the interest paid does not apply. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. They are not human. 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