Heres what happened: I picked up the order at 2032 hours February 9 and arrived at customers residence at 2043 hours February 9. Know pickup and delivery details before you offer. Create an account to follow your favorite communities and start taking part in conversations. . If you'd rather eat a Tide Pod than see your ex after a breakup , a neutral third party is the best option. Roadie will not terminate a Colorado Drivers ability to perform Delivery Services unless such Colorado Driver violates these T&Cs or fails to produce a result that meets the specifications in these T&Cs. Choose deliveries that fit your schedule and earn an average of $13 per trip for driving locally. The video shows very clearly me dropping the package off at Walmart and leaving so theres no question of them receiving it, my account was locked due to an assumption that Walmart didnt receive the items that I returned but video evidence proves otherwise. DRIVERS AND DRIVERS RESPONSIBILITIES. Similarly, a Driver is any entity or individual who forms an account on the Roadie App as a Driver and/or otherwise performs Delivery Services, including at the request of, or for the benefit of, a Sender. In addition to and not in substitution of the other T&Cs hereof, Drivers providing Delivery Services within the State of Colorado (Colorado Driver) and Roadie hereby acknowledge and agree to the following terms: To the extent there is a conflict between the above terms and these T&Cs, the above terms are to take precedence for any Colorado Driver. Beware! Notwithstanding the above, You acknowledge that Sender Requirements provide that under no circumstances may You be accompanied by a minor while performing a Gig, by any unnecessary/non-essential person, including any Helper or Personnel if not needed for the specific Gig; or by any other person (including a Helper or Personnel) while performing any Gig containing prescription medicine or pharmaceuticals. Roadie provides Roadie Services and Drivers provide Delivery Services. Keep in mind that if you've updated your password . Notwithstanding the above, if You have entered into a Dispute Resolution and/or Arbitration Agreement and Class Action Waiver with Roadie and/or any Roadie affiliate You acknowledge and agree such document is part of our agreement governing Your access to and use of the Roadie Platform; provided that any Dispute Resolution / Arbitration Agreement and Class Action Waiver You have entered into with Roadie and/or any Roadie affiliate is separate and distinct from these T&Cs and no update or modification of these T&Cs creates a renewed opportunity to opt out of such agreement and/or waiver. Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. I have no problems with instacart. I haven't had an issue since. Order [protected]. "Error 1020 Ray ID: 690d0484ca8454cd [protected]:35:28 UTC-- I opted for same day delivery on a day my friends was off work. Pamela Hollar Roadie Intellectual Property; Ownership of the Roadie Platform. My items and some sort of retribution. Locked Roadie account GetHuman-jlraybur's problema del servizio clienti con Roadie da giugno 2022. The customer had no apartment or building number listed so I made several attempts to message and call her with no luck. WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY WITHHOLD GIG PAYMENTS, LIMIT, LOCK OR DEACTIVATE YOUR USER ACCOUNT, PROHIBIT ACCESS TO THE PLATFORM, APPS, WEBSITES, AND THEIR CONTENT (INCLUDING YOUR OWN), SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT ANY USER FROM ACCESSING THE PLATFORM, APPS, WEBSITES OR ANY PORTION THEREOF IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THESE TERMS AND OTHER PUBLISHED ROADIE TERMS OR POLICIES. The customer never got their item. You will not access or use our Platform in any way that could cause harm, nuisance, annoyance, or inconvenience, or interfere with or negatively affect other Users from fully using or enjoying our Platform as intended. User represents and warrants that it owns and/or has the right to produce and use its Marks, and any other intellectual property that it provides directly to Roadie, including through the Platform or App, and that those will not infringe any patent, copyright, trademark, trade secret, or other intellectual property, proprietary, or contract right of any third party. Account locked : Roadieapp 3 Posted by u/Pmacc88 2 years ago Account locked Opened app and was not logged in. Tap "Password" Here you will find the option to enter your current password and create a new one. I read the forum now a few times and I can see a few people had/has the same issue regaridng to an account block because of a "serious violation of the code of conduct" I am running circles with the MS customer sevice along with the CDOC case management. Have automobile insurance that meets your state's guidelines. Songs are locked into particular catalogs and negotiated differently for each country. Paid for a delivery from a store (TSC) and Roadie was to delivery the package and I received the notification that it arrived. YOU HEREBY GRANT ROADIE PERMISSION AND THE FULL RIGHT AND AUTHORITY TO FULLY INVESTIGATE AND PROSECUTE VIOLATIONS OF ANY OF THESE TERMS (INCLUDING ALL DOCUMENTS AND AGREEMENTS REFERENCED OR INCORPORATED HEREIN) TO THE FULLEST EXTENT OF THE LAW, INCLUDING INVOLVING, COOPERATING OR DISCLOSING YOUR PERSONAL INFORMATION TO INSURANCE COMPANIES, PURSUANT TO A VALID SUBPOENA, AND LAW ENFORCEMENT AUTHORITIES IN CONNECTION THEREWITH. As used in these T&Cs, the word Sender refers to any entity or individual who forms an account on the Roadie App and/or who has a written agreement with Roadie to access and use the Roadie Platform to crowdsource independent service providers to perform delivery services (Delivery Services), or for whose benefit Delivery Services are being performed. This is ridiculous. Only to go outside to see that it was placed upsides down and and open. Pro tips & talking points. That means if a sender wants complain, many dont know the procedure as to what happens to the driver. Without a single call or message until after they locked me out. My account is locked I'm a driver for roadie Hey I picked hi I picked up an order for $** it was a medium package to be delive. Spartanburg, SC 29303 You acknowledge that Your personal phone number will be made available to the Sender so that the Sender and/or Gig recipient may contact You directly to facilitate the completion of the Gig as needed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Roadie is a person-to-person delivery platform based in the U.S. that offers same-day deliveries for businesses and everyday customers. Disrespecting personal space and/or privacy, like standing unnecessarily close, or commenting on personal appearance, perceived gender identity, sexual orientation, or asking unrelated personal questions. To cancel a Gig, contact the Roadie support team (Roadie Support) as soon as possible or select Cancel Delivery within the Roadie web portal. Imagine that. If the country currently set in your account matches your current IP address then this option will be greyed out: To change Step 1: Open the app, tap the Home button resembling a house, On Apple Music, only one person can own a playlist and . Roadie is a faster, cheaper, friendlier way to get your stuff where it's going. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Read full review of Roadie and 9 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. By maintaining these social media pages, Roadie intends to build a welcoming community where everyone can engage in meaningful dialogue with one another. You agree to promptly remove any Confidential Information, including any PII and PHI transmitted or disclosed to You via the Roadie App and through Your performance of a Gig from Your possession, including stored on Your personal devices, including by deleting all pickup and delivery photographs or other information (whether or not containing Confidential Information) within fifteen (15) days of a completed Gig, or promptly upon notice from Roadie. See guaranteed payouts upfront. You will receive a c. What Are Driver Certifications and How Do I Get One? possess the proper vehicle, equipment, licenses, permits, training, and/or insurance as are required by a Sender in order to perform any particular Gig You offer to perform, Applicable Law, or recommended by applicable industry standards; use vehicles in good operating condition and, on the outside, clean and well maintained without material physical damage, and on the inside, smoke and odor free and free of excessive pet dander; not use open convertibles or open truck beds in the performance of Gigs containing perishable or delicate items; not wear clothing displaying the logo or brand of Roadie or any of its affiliates, or a particular Sender while performing Gigs or which is obviously and generally offensive or unprofessional; not smoke, including on the way to pick up the Gig; not engage in activities that distract from the performance of the Gig, including being under the influence of illegal drugs and/or alcohol or illegally talking or texting while driving; not disable Your devices geolocation software while performing Gigs; not enter any Gig recipients home, nor enter or access any secure, private or employee-only areas in any place of business; not carry on Your person any personal weapon or other item designed or used for inflicting bodily harm or physical damage (including knives and firearms) when entering any pickup or drop off location; and. Nothing will restrict or limit Roadies right to use, profit from, disclose, publish, keep secret, or otherwise exploit Your Feedback (as defined below), without compensating or crediting You or any individual providing such Feedback. Same delivery hasn't arrived 6 days later. Otherwise the majority of deactivation decisions will be eligible. Assault includes any intentional bodily contact made without explicit consent of the other person, and sexual harassment and misconduct, includes without limitation, unconsented to advances, behaviors and remarks like nudging, whistling, winking or flirting, discussing Your own or someone elses sex life, using explicit language, or making jokes about sex. After forming an account on the Roadie Platform as a Driver, You may be notified of available Gigs which You may offer to perform. In order to file an appeal, Driver must follow the instructions provided by Roadie in the email notifying Driver of the deactivation of their account. But then the next day I get an email that says this: Justin, your payment for the 2 Deliveries Gig is now processing. They have offered no solutions, or calling best buy to get a refund. You agree You are solely responsible for, and will not be reimbursed for, any expenses or costs related to Your obtaining or maintaining any permits, licenses, or training certifications. You also agree to pay all fees (if any) charged by the App Store in connection with the Platform. Your drivers however don't read instructions. If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. The ownership and all goodwill accruing to the Marks arising directly from its use by the Roadie shall vest in and inure to the benefit of the Sender. I provided a delivery photo and my account was still locked and there's no way that I could speak with anybody that can help me to unlock it they keep saying the escalations . The driver is immediately locked out of their account, "pending review". Roadie enables a more personalized delivery experience. AND YOU EXPRESSLY WAIVE AND RELEASE ROADIE FROM ANY AND ALL ANY LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO A USERS PERFORMANCE OR RECEIPT OF SERVICES HEREUNDER, OR ANY OTHER THIRD PARTY INTRODUCED TO YOU BY THE PLATFORM WHETHER DURING A GIG, OR OTHERWISE. 4 81% Upvoted Purple-Sound-5542 Have you tried emailing support? You acknowledge that these Sender requirements (Sender Requirements) are applicable to all Drivers and Gigs, and You agree that during the performance of Gigs You, any Helper (as defined below) You may use or Your Personnel (as defined below) will: Sender Requirements have been established by one or more Senders and are being communicated to You herein in accordance with our contractual obligations and indicate what Senders desire and what they deem is acceptable performance by You. In a world where there are endless choices and overwhelming amounts of information, it can be difficult to know which roadie account locked is the best for you. You're beginning to get the picture they don't give a crap & I was told that at the highest kevel in the company. I have clear instructions on my orders on where to place the groceries so that I can get to them with my oxygen on. You will not contact any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel) directly or outside of the Platform or once the Gig is complete unless strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. Press J to jump to the feed. You are legally entitled to and have the right, authority and capacity to enter into the agreements set forth in these T&Cs and to fulfill Your obligations herein. Finally gave up trying. Prior to using any Services, You agree that you will have all right and authority to lawfully use the Services or otherwise have the full right and authority to contract for the Gig and send all items contained in a Gig. The next day roadie sent me an email notifying my that they locked me out my account for misdelivery and refusal to bring the items to the correct location and I called and emailed them about it and every single time j was told I have to wait for user relations to contact me about it and it has been 2 weeks since and I'm still locked out please Who knows. Privacy Policy. Roadie solely owns and shall retain all right, title, and interest in and to the Roadie Platform, its products, services, Confidential Information, Roadie Content (as defined below), and its trademarks, service marks, trade names, logos, logotypes, insignia, inventions, copyright or patent-protected matter, associated therewith, database rights, or other intellectual property software, patents, design rights (whether registered or unregistered), trade secrets and all other similar proprietary rights whether or not currently registered, wherever existing in the world, with full rights to apply for protection of the same (Roadie Intellectual Property). You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. SQL > sqlplus / as sysdba connected SQL > conn username/password //which username u gave before unlock. Your use of our Platform is for Your sole use and You will not resell to a third party. SENDERS AND SENDERS RESPONSIBILITIES, Senders Agreements, Representations and Warranties. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. Save yourself the BS lies, & Glotch filled app that there so honest about. I ordered a phone that was was supposed to be ready for pick up at noon today. ANY USER FOUND TO HAVE VIOLATED THE NON-DISCRIMINATION POLICY OR RESPECT OTHERS POLICY WILL LOSE ALL ACCESS TO AND USE OF THE ROADIE PLATFORM. Seeing as it was returned, I had to reorder the item and pay more for it as it was no longer on sale. Our goal is to post and have posted relevant, interesting content and we welcome Your comments, suggestions, and feedback. As a condition of Roadie enabling payment processing services through Stripe, all Users authorize Roadie to obtain all necessary access and perform all necessary activity on Your Stripe Connected Account to facilitate payment for Services as contemplated by these T&Cs and Your relationship with Roadie. Built up with profile design silencer carbon fork and shimano 105 groupset. I was retaliated by not being able to earn income as a person with Disability.This IS NOT an Ethical Company in ANY Regard. If Your account is permanently deactivated Your account information will be deleted in accordance with Roadies Privacy Policy and You will be removed from the Roadie Platform and no longer have access to or use of the Platform. We look forward to seeing you on the road again soon. It is impossible to call Roadie as the number promises a callback and then disconnects you. You can email the site owner to let them know you were blocked. Roadie reserves the right to modify these T&Cs or any of our policies relating to our Platform at any time, effective upon posting of an updated version of the T&Cs on our Website and/or on our App. Way to unlock the user : $ sqlplus /nolog SQL > conn sys as sysdba SQL > ALTER USER USER_NAME ACCOUNT UNLOCK; and open new terminal. Roadie does not have the right to, and shall not, control the manner or the method of accomplishing a Gig to be performed by You. Roadie shall use all Marks in compliance with all applicable laws and regulations. We ship local and long haul, same day, next day and even on weekends. Tax Information. If a Driver must have a Service Animal present all Gig items must be kept in a separate container that provides protection from pet hair and dander. Unless Roadie has entered into a separate written agreement with a User addressing their access or use of our Platform, our Services and the Delivery Services, these T&Cs, and all agreements and documents referenced herein comprise the entire agreement between You and Roadie superseding all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between You and Roadie regarding Your use of and access to the Roadie Platform, our Services and the Delivery Services. Disclosure: Under Colorado law, an independent contractor is not entitled to unemployment insurance benefits unless unemployment compensation coverage is provided by the independent contractor or some other entity. Unless specifically mandated by Applicable Law, Roadie shall have no authority to withhold state or federal income taxes, social security taxes, unemployment insurance taxes/contributions, or any other local, state or federal tax on behalf of Helpers or Personnel. APNO ROADIE ID#7808526. You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that none of the Platform, any technical data related thereto or any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. If You elect to use Instant Pay, You acknowledge that You will be charged a fee for this service as disclosed by Roadie prior to Your election. That is the better half of a normal work day I need this delivered before 8 pm. However, as the context requires, the Roadie Services and the Delivery Services may be collectively referred to herein as the Services.. *Exceptions and limitations apply, please read the full Protection Plan before purchasing any Additional Protection. A User will be allowed only one appeal. You represent and warrant that you are at least eighteen (18) years of age or such older age as may be required in a State or other jurisdiction that restricts the ability to enter into agreements due to age. Performance & security by Cloudflare. Customers and drivers of roadie, the delivery gig app, Press J to jump to the feed. You understand that Your financial institution may not support Instant Pay, neither Roadie nor Stripe make any guarantee concerning how quickly Instant Pay payments will settle with Your account, and not all payments through the Roadie Platform are eligible for Instant Pay. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. It slowly Iam driver since 2 months once I check promotion section I see Jeffy lube oil change discount and tire change discount I use discount promotion next day till now my procedure apps discontinued and black I cant use this app my question if I never misuse this promotion car I use I use promotion is company add but unknown reason just for using promotion apps by roadie provided my acorn blocked iam driver please considering to unblocked account, Desired outcome: This is has been the worse experience and headache. Enjoy peace of mind. The real-time tracking and full photographic chain of custody features in the Roadie Platform are embedded and are integral to Your performance of Gigs in accordance with Sender Requirements. Create an account to follow your favorite communities and start taking part in conversations. The vehicle was a gray car as expected from information in a text describing the delivery vehicle. You can leave your number, but they will not call you back. Youre not getting paid to look into any mix ups. Someone along they way screwed up, it wasnt you, cancel and move on. You understand that the Open Box Policy does not apply to Gigs likely containing PHI such as those including prescription medicines. Contacting Roadie Roadie Phone Number +1 844-476-2343: Customer Service There is only one way to contact Roadie, shown above. Desired outcome: Clicked on the link, several times = no joy. Facebook account locked due to unusual activity - Facebook Forum; Facebook download - Download - Social media ; 1 reply. Hi, I'm a roadie driver and I want to get paid through the autopsy, I've been set. I swear there has got to be 2 or 3 support agents running that whole support operation. I made an order on the tsc app for feed for my animals. You tell Me the outcome. He kept using threats of him locking my account. Copyright Policy: Roadie respects copyright law and the intellectual property of others and expects its Users to do the same. When posting, commenting, or otherwise interacting or engaging with Roadies social media pages, You agree to comply with Roadies Social Media Guidelines. If I were you, I would not use this company ever. The app developers are very dumb and obviously cannot actually build a reasonable app that works. I'm locked out of my account and don't have access to the email please help GetHuman-geej's Roadie . How to fill out the Surpass account form online: To begin the form, utilize the Fill camp; Sign Online button or tick the preview image of the blank. Prohibited Items and Suspicious Locations. If so, do you think Ill ever gain access to my account again? Yeahh I ended up doing that. Welcome to Roadie The first on-the-way delivery service Send Create a delivery, track active deliveries, and manage your account. I hope this gets taken care of by the BBB or someone. YOU HEREBY RELEASE ROADIE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES AND LICENSORS FROM ANY LIABILITY RELATED TO ANY USE OF OUR PLATFORM OR YOUR RECEIVING OR PROVIDING SERVICES OR THE CONDUCT OR MISCONDUCT OF A USER. UNDER NO CIRCUMSTANCES WILL ROADIE, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE TO YOU, ANOTHER USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN ANY USER, ANY THIRD-PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS A USER OF THE PLATFORM INCLUDING FOR PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, EVEN IF ALL PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Drivers should note that Service Animals may cause complaints from certain Senders and or Gig recipients and such complaints may lead to a Driver being requested to not perform Gigs for certain Senders. ROADIE IS NOT A MOTOR CARRIER. Sign in with your email and password below. [protected]@aol.com. an electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest. Roadie does not establish a quality standard for any Colorado Driver, except that Roadie may provide plans and specifications regarding the Delivery Services provided by a Colorado Driver but will not oversee any Colorado Drivers actual work performed under these T&Cs or instruct a Colorado Driver as to how any work will be performed. How that falls on me when I didnt even pick it up is beyond me. My Account. It takes an average of 30-40 minutes for them to pickup, they are Fraudulently presenting to U.S. consumers they have a call center when I was told 2, then 4 people answering a supoosed National Call center. YOU ARE RESPONSIBLE FOR CONSULTING YOUR INSURERS TO ENSURE THAT YOU HAVE INSURANCE THAT COVERS YOUR PERFORMANCE OF A GIG AND YOUR USE OF THE ROADIE APP BEFORE YOU OFFER TO PERFORM A GIG. It gunna be 6 pm. You have the sole discretion to offer or not offer to perform any Gig posted; provided, if Your offer is accepted You are then contractually bound under these T&Cs to complete the Gig as per the Senders instructions and in accordance with the Sender Requirements (as defined below). Because it is impossible to anticipate the full range of reasons that could result in the permanent deactivation of a Users account, ultimate determination of eligibility will be made by Roadie on a case-by-case basis. Achievements Activity Profile Settings. But I now know the correct procedure and will make sure to implement it in the future. These Terms and Conditions (T&Cs) set forth the terms and conditions that you (You, Your, Yourself or User) must accept and agree to if You want to download, install, access or use the Roadie platform, whether via our website at www.roadie.com (Website) or any associated application, including Roadie SmartSort (each an App), or API (collectively, the Roadie Platform or the Platform). Part in conversations know the procedure as to what happens to the driver is immediately out. Current password and create a new one link, several times = no joy feed! Seeing as it was placed upsides down and and open that falls on me when I didnt even pick up... Delivery vehicle delivery vehicle implement it in the U.S. that offers same-day deliveries for businesses and everyday customers $ per. Ownership of the Roadie Platform disregarding & then they lie the link several... 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Ownership of the Roadie Platform Gig, a driver is immediately locked out of their account, pending! ; Facebook download - download - download - social media ; 1.! Gray car as expected from information in a text describing the delivery Gig app, J! Roadie Services and Drivers of Roadie, shown above Roadie as the number a! Glotch filled app that works where it & # x27 ; ve updated your password it as was.