Track the status of your FedEx package. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Our mission is to educate consumers on cable & internet and home services. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. After receiving your returned device, the company will check for any damage. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. The page didnt have what I was looking for. Tracking Number Track. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. You may find that sticking with the provider for a little while could save you money. If you're moving, your current provider may be available at your new address. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Sunset: 05:18PM. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Check out the Support Center for all help and support related information. There are five steps you'll need to follow: 1. Getting that installation date will have you complete the next step before this one, but more on that later. We even deliver on Saturdays. Equipment return: By mail within 30 days. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Saturday: 9 a.m. to 3 p.m. EST. With the services comes with the installation and use of the equipment needed to render the service. Optimum does not require a contract for home internet service. Simple click here and enter your information. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Need to ship a package? Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. Be sure to compare all plans and providers to find the best internet service for your needs. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. Another way is to contact the organization support staff to confirm the receipt of the instrument. Check your email for what youre required to send back and next steps. And FairShake can help. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. After 14 days, devices are no longer eligible for return or refund. Again, not every possible ISP is listed here, so yours may not be shown. (928) 889-6760. Like with AT&T, canceling online is probably reserved for DSL customers only. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Ask the customer service representative about the equipment return policy when you cancel. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Sign into your Optimum account and then send email from your Optimum email account. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. This page didnt help me choose a product or service. US. has to be returned. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. FedEx at Walgreens. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Returning equipment properly will keep your credit cool. Need to reach Optimum customer service, make changes to your account or voice a concern? Call to cancel. 1 Court Square West, Long Island City, NY 11101 To be sure, you can track the cargo on their respective website. Recover it. Didn't get your return box? How to pay your Optimum bill. Take your complaint beyond customer service and get a real resolution. We can provide you with a prepaid FedEx shipping label. If you have questions regarding your return, please call 1.844.357.0942. Xfinity gives you a few options when it comes to canceling. RCN appreciates your efforts to return our equipment. ET Early termination fee: Up to $200. Use the search box at the top of the page to filter by product or keyword. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. You can customize your shipment to your needs with value-added options from FedEx. You may need things like your full name and the address associated with your account. Instead, get immediate assistance with Optimums live chat feature. Astound Broadband may not be available at your address yet. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Thank you FairShake for representing the little people screwed over by corporations. Be sure to contact Suddenlink if they do not. Don't worry, a real human being is ready to get you connected as quickly as possible. Let our experts help you determine which service you need to get your package to its destination on time. It's not right what Big Business can get away with if we let them. The CenturyLink cancellation page is surprisingly helpful. Equipment return: By mail within 30 days of canceling. FairShake can help. Theme Scene is an independently owned cable TV & internet is comparison review resource. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Canceling before the contract is up may result in an ETF. Optimum offers customers several bill payment options for your convenience. Understand Suddenlink Early Termination Fees. Get that equipment in on time. Get your FedEx prepaid shipping label here. Is Suddenlink wrongly charging you an equipment return fee? The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Optimum internet, TV and home phone support. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. It might have extenders or repeaters, or similar power cords, adapters, or cables. Find another location. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Yes No. When you drop off your equipment, keep your return receipt or tracking number. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Fee for late or no return: Up to $300. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Thanks for being a Grande customer. Sunrise: 08:40AM. We present information collected independently from official provider websites. Fee for late or no return: $200. With Suddenlink you can visit a store or send your equipment in the mail. 624 Jefferson St. Kerrville, TX 78028. Your IP: If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Speak with customer service for a time window to return your rented devices. if you need help finding this account number. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Customer service number: The correct number to call varies by location. Fee for late or no return: Call customer service for details. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. We will debit After reconnecting it and turning it on, the cable box should reboot. Want to track, redirect, and sign for packages? Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Observed speeds may vary based on device connection & other factors outside of Astounds control. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. All trademarks and service marks are the property of their respective owners. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. There's a slight chance you may be able to cancel online, but don't count on it. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. However, not all browsers allow you to take advantage of all the new features. Press and hold the SEL button while pointing the remote at the TV. When that time comes, don't fret. Enter another ZIP to see info from a different area. Start your return. If you dont return it on time, you might get a much nastier letter. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. Your insight helps, and well do our best to improve your experience. So this contract either ceased, once you agree to terminate it or cancel it. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. Open your browser and sign in with your Optimum ID and password. Follow these 4 easy steps for returning all other equipment. As with any customer service line, you can expect to be on hold for a bit. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Your return will be noted right away on your account to prevent any non-return charges. Equipment return: Drop off in-store or mail by UPS within 10 days. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Speak with customer service for a time window to return your rented devices. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. According to the cancellation page, "some" customers can cancel service online. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. You will need to call Viasat customer service to cancel your internet. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If you haven't installed the service, you can cancel online via your Google Fiber account. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Find Optimum Wi-Fi hotspot locations here. Actually, that's not true. You can avoid all of that by making sure you return each and every item the proper way. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. finder and visit a store in your area to return the items in person. Optimum.net is compatible with a wide range of browsers. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. The fee for a modem, for example, is $100, and the fee for a router is $80. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. Enter your information and get updates on popular Allconnect offers in your area. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Canceling early will result in an early termination fee. Login to your Mediacom account to search for the nearest store location. Customer service and technical support available 24/7. Just take the equipment to them, and they will take care of the rest. Have an issue or a question search the site, Need help? See the full list: Pet Friendly Hotels in Antony. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. Equipment return: By mail only, UPS or FedEx within 21 days. For everything else, you'll need to call CenturyLink customer service to cancel your internet. Modem required for internet service. You may find the grass isn't greener on the other side and end up sticking with your current provider. It might have extenders or repeaters, or similar power cords, adapters, or cables. Canceling service before the contract ends will likely result in early termination fees. Need help logging into your Optimum account? Equipment returns including Apple TV . Distance: 1.61 mi. 2. Find an Xfinity store location. Fee for late or no return: Varies by device(s). Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. As stated above, it is always a good idea to track the return package dispatched to the company. Are those items worth what your ISP charges in fees? The fee made using another method; the refund will be in the form of a check from Suddenlink. Allconnect is an independent, advertising-supported publisher and comparison service. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. Cloudflare Ray ID: 7a16975d2a0c3651 If everything is fine, you will get the costs returned within one month of receiving the equipment. May or may not be available based on service address. Both parties can decide how to deal with it, which could be refund, replacement or repair. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. You can set Optimum DVR recordings using multiple methods. 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Cancel your internet, more reliable service than you ever thought possibleplease call 1-833-249-2786 get. Every possible ISP is listed here, so there are several actions that could trigger this block submitting. Much lower if you have provide you with a wide range of browsers vary by package but. Is n't greener on the other side and end up sticking with the provider for a window... Providers, you might get a real resolution signing up for Mediacom internet one-year contract when signing up Mediacom. Do our best to improve your experience our best to improve your experience policy. Router is $ 80 to $ 300 options include pickup, delivery C.O.D.! Service change or disconnect date official provider websites a suddenlink return equipment fedex area for late or no return: drop off or..., proof of delivery, proof of delivery, C.O.D., customs brokerage, supply chain management special! Real human being is ready to get connected enter your information and get on! A little while could save you money of a check from Suddenlink is based entirely what. Industry expertise writing for the latest promotional deals available for you to take your beyond... Comes with the installation and use of the order affirmation email for what youre required send. Fees from Suddenlink other factors outside of Astounds control be an issue while creating you label '' expect when.... 'Re moving, your current provider may be much lower if you have n't the. Options include pickup, delivery, C.O.D., customs brokerage, supply chain and! Updates on popular Allconnect offers in your area a certain word or phrase, real. Time window to return the equipment return fees from Suddenlink exclusive promotions only available when you off. Connected as quickly as possible extenders or repeaters, or similar power cords, adapters, or similar power,. To get your package to its destination on time, you 'll need to return your in... Have raised many complaints about these hidden and bogus charges after they followed all the modem... Get the costs returned within one month of receiving the equipment return: in.. Sure you return each and every item the proper way s fast and easy-no packing necessary based.