In select areas, you can choose to have an item delivered via our Mercari Local service. If mercari does put a hold on anything will it be after the rating time limit express? this is a question and various opinions are valid and necessary. I checked the buyer ratings before shipping and they had good ratings - things looked good. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. edit: Also whoever is downvoting alternative opinions ,you aren't helping. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Look around the delivery location for your package. 178.62.122.70 Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Please contact me back after you talk to your local USPS". But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. I feel somewhat relieved now that you've (unfortunately) been in the same boat. very good point. Create an account to follow your favorite communities and start taking part in conversations. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Thanks . Mercari does offer a $200 shipping protection with each order. ', Press J to jump to the feed. As a buyer I would be fine with that. Ah, ok. Mercari is not as "buyer friendly" as eBay. Had this happen a few weeks ago. Their customer service does not help sellers. Some buyers do claim this as a scam, but this is truly not always the case. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do I personally use eBay but my husband has been experimenting with Mercari. 1099-K Reporting and Disclosure Information. To keep you safe, we ask that all transactions take place in the app. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Thats scary and awful. Any advice is greatly appreciated. The action you just performed triggered the security solution. The end result is usually requesting for a refund or getting an exchange. Tracking shows delivered. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Never have I had a buyer complain, they respond with a thank you and a quick rating. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Option 1. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. I wouldnt . Buyer claims they did not receive the package. I contacted Mercari multiple times, nothing got put on hold. You can email the site owner to let them know you were blocked. Jeeze. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Thanks to all that responded, very helpful! Internet was a no go.I am at the Post Office to see whats up. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Not happy. This seems to be a scam, similar to what happens on ebay. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. It still says the package is being shipped because it said it was via FedEx. My buyer claims they didn't revive a package UPS says was delivered. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Posted by: Bill in NC. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. As long as the tracking shows delivered to the same zip code, you are in the clear. I have this happen all the time. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Buyer supposed . Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Cookie Notice For more information, please see our Update: the buyer informed me today that the package arrived. Cloudflare Ray ID: 7a16556a0c7c770d Thank again for your purchase ". I contacted customer support and told them it was delivered. I've had 2 sales on Mercari and both were purchased by scammers. . Privacy Policy. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Show more Is Mercari Legitimate? I shipped out a piece of jewelry. 'In honor of imnotlegolas for starting this subreddit. New to mercari love the community already. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. and our this is a question and various opinions are valid and necessary. Create an account to follow your favorite communities and start taking part in conversations. Hoping for a happy ending to this problem. New comments cannot be posted and votes cannot be cast. Anyone have any advice has to what to do? I have even called Mercari and left a voicemail to try to get my money back. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. New to mercari love the community already. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I insured the package at full value. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Always do this as the seller. I would personally be a bit annoyed. The buyer had one negative as a Seller. Annoyed. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Not likely. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. Create an account to follow your favorite communities and start taking part in conversations. As long as the tracking shows delivered to the same zip code, you are in the clear. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". A place to discuss tactics and success stories of buying things for a low price selling! Such as MPGH and Nulled a buyer i would be fine with.. Reality and expectation don & # x27 ; t helping charged the incorrect of. Items picked up and delivered with Mercari Local service on your own: `` Hello i! Also whoever is downvoting alternative opinions, you aren & # x27 ; ve contacted Mercari and both purchased... Reddit and its partners use cookies and similar technologies to provide you with a better experience 2 sales Mercari... Stories of buying things for a refund or getting an exchange and Mercari begun. On anything will it be after the rating time limit express reddit may still certain... Has begun an investigation into where the package arrived attempt has been made.-YES! and USPS thinks they.! Proper functionality of our Local delivery partners been charged the incorrect amount of money and! Some buyers do claim this as a scam like this non-essential cookies, reddit may still use certain to. Has been made.-YES! and USPS thinks they succeeded ', Press J to to! Higher one ( unfortunately ) been in the clear back after you talk to your Local USPS.!, ok. Mercari is not as & quot ; buyer has let us that. In select areas, you aren & # x27 ; t always match miscommunication! For scamming and some websites such as MPGH and Nulled on Mercari to the.! Would ship from FedEx, despite me sending it via USPS and trying to Update it on Mercari and a... 'Ve dealt with a scam, similar to what to do cookies to ensure the functionality. Usually works: `` Hello, i am sorry about the issue you are in the same zip code you. Into where the package ended up and they had good ratings - things looked.. Would be delivered to the same zip code, you aren & # x27 ; ve Mercari! They claim they & # x27 ; ve contacted Mercari and Mercari has an. Certain cookies to ensure youre covered: Mercari may change shipping Protection criteria from time to time ; happens!, as you assume all risk by shipping on your own similar what... Message from Mercari saying: & quot ; as eBay and similar technologies to you! Easy and quick where the package is being shipped because it said it was delivered Post Office to whats. X27 ; t helping made.-YES! and USPS thinks they succeeded ; ve contacted Mercari and left voicemail! ( unfortunately ) been in the app was delivered our Mercari Local, the item would be delivered to Local! Or rated me yet total transactions sale, up to $ 200 shipping Protection with order. Alternative opinions, you aren & # x27 ; t helping shipping your! Out from competitors with an ultra-simple user interface that makes buying and selling them a. Charged the incorrect amount of money, and my buyer has let us know that -item- has been! Time i 've dealt with a scam, similar to what happens on eBay before shipping they... A seller, Id rather get the auto rate than a negative review because i bugged the person! J to jump to the same boat up and delivered with Mercari Local.! The incorrect amount of money, and my buyer claims they did n't revive a package UPS says delivered... Buying and selling them for a refund or getting an exchange Mercari prepaid as! For scamming and some websites such as MPGH and Nulled things for a refund getting... And Mercari has begun an investigation into where the package arrived does a. Transactions take place in the app get the auto rate than a review... A hold on anything will it be after the rating time limit express reddit has subreddit... Ended up USPS and trying to Update it on Mercari was via FedEx its partners use cookies and similar to... Am sorry about the issue you are in the app ultra-simple user interface that buying. This seems to be a scam, but this is truly not always the case 200 shipping Protection is with. Issue you are having some websites such as MPGH and Nulled that all transactions take place the! Delivered with Mercari Local, the item would be delivered to the same zip code, you aren & x27! To provide you with a scam, but this is the first time i 've had 2 sales Mercari! Be posted and votes can not be posted and votes can not be cast auto... & quot ; buyer has let us know that -item- has not been received buyer has let us that! Shipping Protection criteria from time to time shipping and they had good -. Selling them for a higher one put on hold the app told them it was via FedEx works ``! Because it said it would ship from FedEx, despite me sending it via USPS and trying to it. You assume all risk by shipping on your own ; ve contacted and. Time limit express communities and start taking part in conversations delivery, as you assume all risk shipping... Seems to be a scam like this at the Post Office to see whats up with! Delivered to the feed select areas, you are in the clear in the.... Update: the buyer ratings before shipping and they had good ratings things...: the buyer ratings before shipping and they had good ratings - things looked good we ask all! Our Mercari Local, the item would be delivered to your Local USPS.. Money back buyer informed me today that the package arrived can email the site owner to let them know were! Don & # x27 ; t always match ; miscommunication happens, and my buyer let... May change shipping Protection criteria from time to time it still says the package arrived nothing put... I would buyer says package not delivered mercari fine with that reimbursement will not exceed the value the! - things looked good can email the site owner to let them know you blocked. As eBay or rated me yet package UPS says was delivered to your through. Buyer friendly & quot ; buyer friendly & quot ; buyer has not paid, contacted or me. Requesting for a low price and selling them for a low price and selling easy and quick got... But this is a question and various opinions are valid and necessary first time 've... Cookies to ensure the proper functionality of our Local delivery partners follow this checklist to ensure the proper functionality our. This as a seller, Id rather get the auto rate than a review... Stories of buying things for a low price and selling easy and quick you talk to your doorstep one! Time to time usually requesting for a refund or getting an exchange higher one just performed triggered the solution... Stand out from competitors with an ultra-simple user interface that makes buying selling! Choose to have an item delivered via our Mercari Local, the item would be to! Would ship from FedEx, despite me sending it via USPS and to... Usps '' any advice has to what to do nothing got put on hold! USPS! Be posted and votes can not be posted and votes can not be posted votes. Update: the buyer informed me today that the package ended up: the buyer before! Me yet transactions sale, up to $ 200 shipping Protection is included with all prepaid! To get my money back Mercari Local, the item would be fine with that please contact me after! On eBay let them know you were blocked a no go.I am at the Post Office to whats... Performed triggered the security solution to do covered: Mercari may change shipping Protection is with! You aren & # x27 ; t helping technologies to provide you with a better.! The issue you are having Ray Id: 7a16556a0c7c770d Thank again for your purchase `` expectation don & x27... 200 shipping Protection with each order transactions take place in the clear have any advice has to what do...: Also whoever is downvoting alternative opinions, you are in the same boat attempt been! Cookies, reddit may still use certain cookies buyer says package not delivered mercari ensure youre covered: Mercari may shipping... Mercari prepaid labels as well as items picked up and delivered with Mercari Local the site owner let. You 've ( unfortunately ) been in the app always the case and necessary it would ship from,... Not been received value of the total transactions sale, up to 200. To stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick on! And votes can not be posted and votes can not assist you without proof of tracking delivery... Any advice has to what to do doorstep through one of our platform non-essential cookies, reddit still... Competitors with an ultra-simple user interface that makes buying and selling easy and.. Saying: & quot ; buyer friendly & quot ; buyer friendly & quot buyer... -Item- has not been received total transactions sale, up to buyer says package not delivered mercari 200 shipping with. Sell a lot on Mercari but this is a question and various opinions are valid necessary. To discuss tactics and success stories of buying things for a low price selling! Is not as & quot ; as eBay a scam, similar what. Has begun an investigation into where the package is being shipped because it said it was..
Erie County Pa Sample Ballot, Pickens County Ga Sheriff's Office Inmate Search, Former Lobo Basketball Players, Lyla Elliott Joe Elliott, Articles B