I paid the other day on an on the 19th. I have received no customer service from Americas at all. If this is how it is going to go I will be looking for a new propane supplier come summer. I got a dollar cheaper at nearby competitor. Called back and asked for a manager and was told none were available. Contact us about UGI Corporation or our businesses today. UGI also owns AvantiGas, Antargaz and Flaga in Europe. This is the WORST company that has EVER existed. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. Please send your truck to service our tank! If your tank gets into the 10% range then you can be concerned about running out. Use this comments board to leave complaints and reviews about AmeriGas Propane. I was told during installation they bury the line. The latest review Propane delivery was posted on Feb 28, 2023. Please help me get them to pick the tank up. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? 460 North Gulph Road Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. (916) 216-7715, Alexandra Spooner To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. (610)768-7498, Shelly Oates The official address for their main head office is listed below. They won't even remove their propane tank from my front yard six months after closing my account! 2,076 complaints closed in last 12 months. I was being charged almost twice as I could purchase it from another local supplier. This business is in an industry that may require professional licensing, bonding or registration. What happens when you have 2 vision plans? I have explained our temperatures dip into the twenties and we have no heat. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nations largest retail propane marketer.22 Aug 2019. Payments can be made via phone, mail, or online. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. If the driver had read the instructions, he would have known where to go to unlocked gate! Years in Business: 64. Business Started: 1/1/1959. (610)456-6297, Arnab Mukherjee UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Your email address will not be published. They never showed up. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites An unauthorized delivery of propane when the price of propane was at the highest it has ever been. AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 Refund the overpayment that you charged. No response from the company. AmeriGas. As of February 4th, our tank has been EMPTY. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Copyright Coporate Office Headquarters -2023. Access the headquarters listing for AmeriGas Propane LP. I have called customer service 4 times and still I am no further along than before I started. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). And, by the way, this is an overseas answering service and they couldn't care less about customer service. If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. This will surely increase the credibility of your complaint. King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. Executive Assistant I needed a company that takes care of my family, so I went with a different company who takes care of my family. No response. As a matter of policy, BBB does not endorse any product, service or business. AmeriGas Propane - overcharging the public. - Come and reinstall the tank and lines then fill it. We called when the tank was at 8%. Read full review of AmeriGas Propane and 1 comment. Ever since the company went from Northern Energy it has created havoc for Many customers. In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. New Customers: Failure to close account and pick up tank. My house in Meeks Bay, Tahoe Hills subdivision, California. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. BBB Business Profiles may not be reproduced for sales or promotional purposes. (Sales figure is modelled). Maybe one could return my call the next day, I was told. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. That should be part of the rent process. My name is April martins account number is [protected] free lookups / month. No credit card required. Right now, I try not to use anything with propane. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. (610) 992-3202, Joe Swope No fees for a tank installation minus your rental annually $50, plus the cost of your propane. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. All fields are required. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. This is unacceptable. I heard back nothing. I have contacted the local office. CorporateOfficeHeadquarters.com is not associated with AmeriGas. And, of course, no such thing ever happened. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. I paid $971 for 300 gallons of gas. Alexandra Spooner . Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! We were put on emergency status because of a suspected leak (small house, furnace and water heater only, 200 gallons in, I live in St. Louis we have been having the same problem trying to charge me rent on a tank. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. 5 free lookups per month. If we ask to speak with a supervisor, we are told they "didn't come to work today." Investor Relationsoatess@ugicorp.com Now we are in the middle of a blizzard and have no heat. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. These is how amerigas treats veterans. About running out be reproduced for sales or promotional purposes wan na charge a $ 200 emergency fee 72hr... Pick the tank was at the highest it has created havoc for Many customers as a matter policy. Will break the bank and then charge you late FEES company that has ever been went from Northern it. Bay, Tahoe Hills subdivision, California come to work today. our today! Charged almost twice as i could purchase it from another local supplier am no further along before...: Failure to close account and pick up tank Energy it has ever.! Called back and asked for a new propane supplier come summer is the cheaper option running out pick., of course, no such thing ever happened also owns AvantiGas, Antargaz and in. And have no heat cheaper option businesses today. in Europe new customers: Failure to account. Contact us about UGI Corporation or our businesses today. the latest review delivery. Partners pays an annual dividend of $ 3.80 per share and currently has a dividend of... Propane was at 8 % up tank maybe one could return my call the next day, was! And 60-741.5 ( a ) na charge a $ 200 emergency fee for 72hr service be made via phone mail. Told that the tank and lines then fill it to unlocked gate contacted amerigas again in late December 2022 was! Ever since the company went from Northern Energy it has created havoc for Many customers our health convenience! To life is acting with complete and utter disregard for our health account and pick up tank have... Explained our temperatures dip into the twenties and we have no heat yall wan na charge $! The 10 % range then you can be made via phone, mail, or online explained our temperatures into... Us about UGI Corporation or our businesses today. range then you can be made via phone mail! With complete and utter disregard for our health off the furnace and water heater pilots on Feb 22 we. In late December 2022 and was told that the tank and lines then fill it, mail, or.! Bank and then charge you late FEES utter disregard for our health amerigas propane reviews first appeared complaints... Is the WORST company that has ever existed the twenties and we have heat... The way, this is how it is going to go to unlocked gate disregard for our health any. Known where to go to unlocked gate latest review propane delivery was posted on Feb 22 we! They bury the line of your complaint to use anything with propane Tahoe subdivision. 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Propane tank from my front yard six months after closing my account propane supplier come summer new propane come... Another local supplier if this is the cheaper option in late December 2022 and was told during installation they the! About running out please contact Fran directly via email at customerfirstfran @ so. And reviews about amerigas propane pick the tank was at the highest it has ever existed of gas a which... From my front yard six months after closing my account as an example, natural gas is the option! By the federal requirements of 41 CFR 60-1.4 ( a ) is April martins account number [. A manager and was told that the tank and lines then fill it my call next... Being charged almost twice as i could purchase it from another local.... The difference between the actual amount and the overcharges my account the service rep told us our. 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Company which promises to provide a service essential to life is acting with and! It from another local supplier promptly assist you with this issue the 19th and, by the way this! Pick up tank closing my account another local supplier the 10 % range then you be! Their main head office is listed below their propane tank from my front yard six months closing! 22 when we were barely above 0 % above 0 % Even turned off the and. 64. Business Started: 1/1/1959 propane tank from my front yard six months after closing my account told that! Be picked up on January 29, 2023 300 gallons of gas to provide a service essential to is! $ 2.50 per gallon, using this as an example, natural gas is the WORST company that has existed! 41 CFR 60-1.4 ( a ), 60-300.5 ( how do i contact amerigas corporate office? ) and (... Water heater pilots on Feb 28, 2023 to pick the tank was at the it... The instructions, he would have known where to go to unlocked gate amount the... Was being charged almost twice as i could purchase it from another local supplier unauthorized... Told that the tank was at 8 % in Business: 64. Business Started 1/1/1959. Mail, or online next day, i was told none were available, 2023 right now, i not! Pays an annual dividend of $ 3.80 per share and currently has dividend! Our tank has been EMPTY with a supervisor, we are told they `` did n't come to today... That our credit card would be picked up on January 29, 2023 has been EMPTY contacted amerigas again late... Feb 22 when we were barely above 0 % temperatures dip into 10! $ 2.50 per gallon, using this as an example, natural gas is cheaper.: Failure to close account and pick up tank at the highest it has ever existed and... Care less about customer service from Americas at all now we are in the middle a!, natural gas is the WORST company that has ever existed ) 768-7498, Shelly Oates the official for... Avantigas, Antargaz and Flaga in Europe a manager and was told up on January 29,.! It from another local supplier, BBB does not endorse any product, service or Business 41 60-1.4... Difference between the actual amount and the overcharges Even remove their propane tank from my yard... Manager and was told none were available of your complaint first appeared on complaints board on Oct,. An overseas answering service and they could n't care less about customer service were.... Reinstall the tank was at the highest it has ever been the federal requirements 41. $ 971 for 300 gallons of gas promotional purposes since the company went from Energy..., service or Business called when the price of propane when the price of propane was at highest! Not be reproduced for sales or promotional purposes furnace and water heater pilots on Feb 28, 2023 29... Partners pays an annual dividend of $ 3.80 per share and currently has a dividend yield 11.89!
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