Suburban Propane is committed to investing in, and fostering innovative solutions to support the economy-wide transition to a sustainable energy future through advancing the clean air and low . According to the case, the plaintiff was billed in June 2020 for roughly 24,225 cubic feet, equivalent to 61 million British thermal units (BTU), of propane gas that was purportedly consumed over a period of two months. 10.0 miles away from Suburban Propane. I have so many complaints about this company i really do not know where to start . Suburban Propane has slowly been increasing there prices I noticed that my bills were increasing and decided to check other companies prices. Latter in the late afternoon the driver called and said he had an emergency delivery near me and asked if he could do my delivery as well. To the Members of the United States Congress: On behalf of the undersigned organizations and our members across the country, we write to unequivocally oppose the Federal Trade Commission's (FTC) proposed rule to impose a nationwide ban on almost all non-compete clauses. I have been told that other companies in my area were able to give Suburban a tank if I purchase it and leave my current tank in place. Years serving our customers and their communities. What was the outcome of this class action lawsuite against Suburban Propane? I called them and stated this was outrageous for 5-6 gallons of propane. Suburban Propane is a prime example of a partner who delivers Red Cross support where its needed for the communities we serve., Donna Morrissey, Director National Partnerships, American Red Cross. I was paying over $4.00 a gallon so I shopped for another company. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I just remembered I would be charged for these new ones. To my surprise I received a bill for 284.00 from Surburban, because according to them, I signed a contract stating that there's a service fee to pick up the tank in the event I cancelled. I'd recommend Suburban Propane enthusiastically to anyone and everyone." Jas-Amy Van. That is around 700 dollars a year I am overpaying. Claim it and get a lot of features. Please call us 24/7/365 at 1-800-PROPANE. First I want you to know that every time I call Suburban ALL ladies who answer the phone are very cordial and professional. Increases in the price of crude oil, diesel fuel and gasoline have affected us all, and in particular, companies like Suburban that deliver their product by truck. Desired outcome: Their answer was we don't know and get another company if you want. They are the highest priced in the Sonora area. Suburban Propane has an average consumer rating of 2 stars from 141 reviews. Neighbors sought legal advice at one time and Suburban couldnt prove ownership of tank and neither could be. I am also disabled and on a fixed income, so I do try to budget. I get my refund of $198. . I owel them nothing yet each month i get a bill for some outrageous amount maybe in hopes i will pay it to get them off my back . To Whom It May Concern: Wawa Class Action Settlement of Wawa Data Breach Class Action Lawsuit. After a lot of back and forth, including emails, phone calls, letters I wrote to collections and to the CEO , some deductions, readjustment after they picked up their tanks and gave me credit for remaining propane in four tanks, they still insist I owe them over $1000. High-end appliances for the RV gourmet with unparalleled features including residential size ranges, induction cooktops and outdoor kitchens. Doing so places you under no obligations and does not establish an attorney-client relationship. So we found a 100 pound tank and filled ready to get hooked up, called suburban and told them we where canceling and we need the tank gone can't hook up until it happens. According to a lawsuit filed against Suburban Propane, Sondej had a a technician come out in . Please complete this form to request a review of your complaint by an attorney. Last fall, Suburban did price gouging but they were willing to negotiate, but this August 2022, when they charged us $5.79 a gallon, about $2 more per gallon than others locally, they would not. I am having the same dilemma right now with Suburban propane. He did not mention a charge for tanks but know that they do charge for them in my neighborhood. The latest complaint Tank and Service was resolved on Oct 23, 2014. Their silence and avoidance of answers is increasing people's frustrations and ruining their trust..leaving us to assume the worst. there gas prices are outrages they charge $2.39 for there summer fill up when others company s in my area charges under two dollars for their summer fill up. they emailed the wrong email account for contract. Propane is a versatile energy source that can be used []. Suburban Propane also operates in La Plata, Montezuma and Dolores counties. YES $10.339 a gallon. I am supposed to be called before the tank is filled. The win of the class action lawsuit of Rosalie Hamilton, et al v. Suburban Propane Gas Corp. seems like a Pyrrhic victory to Dick Akin. } You should check with your Attorney General's office - they should be able to direct you to the regulations. var product = ''; When I purchase an item in a store, again the cost per item is made available for my information, and I am not charged for items I do not bring to the cashier; however, the items I DO purchase become my property, and at no time has a store ever decided to charge me extra fees because I did not purchase some random minimal amount, nor has any store ever threatened to come repossess the item(s) for which I already paid! Leak tests are required when introducing gas into a new gas piping system, when checking a piping system for leakage immediately after the gas is turned on, or when a system has been initially restored after an interruption of gas service. Copyright 2023 ClassActionLawsuitsInTheNews.com All rights reserved. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Desired outcome: action : 'local_product_dropdown', It is not a rental. This fee may be charged to offset the time and labor involved in the onsite filling of forklift propane gas cylinders. The gas in the tank (minus the 2.1 gallons added on 9/15) was already paid-in-full and therefore, MY PROPERTY! It's hard to believe that Suburban Propane would My husband and I paid the final bill, though we considered it unfair. } Last January I paid $6.93 per gallon, that's to much. I WILL NOT be paying $183 for NOTHING!! For more information on the Suburban Propane class action lawsuit, read the Suburban Propane class action complaint or visit the Suburban Propane Class Action Lawsuit website: If You Have Thoughts On The Suburban Propane Class Action Lawsuit, Share Your Class Action Comments Below. I had their tank pulled to switch after the same as everyone eles. As such, the plaintiffs bill suggested that she and her husband had consumed more than twice the averageannualhousehold consumption of propane gas over a two-month period, the suit says. I promise you I never got it. I talked with the driver he couldnt get to me that day but said he would come the next day. According to the case, the extraordinarily high amounts in customers bills were implausible and varied drastically from previous bills issued by Suburban Propane. I was charged $ 10.339 a gallon. At Suburban, we believe in disclosing the Safety Practices & Training Fee as a separate line item on the customers invoice. According to the case, a frustrating series of calls with the defendant did nothing to correct the allegedly false bill, and the plaintiff and her husband have since moved to another residence in California. TikTok Class Action Settlement Of TikTok, Musical.ly and ByteDance Data Privacy Class Action Lawsuit. They indicated that the replacement check has not been issued. Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. According to the case, after Suburban Propane billed the plaintiff in the amount of $4,443.25 in June 2020, the womans husband engaged in a series of phone calls with the company in order to resolve what the couple reasonably believed was a billing error. I have been having issues with this take for a few months. the put in two above ground tanks. I have spoken with customer service twice and have been told there are no options. The lawsuit looks to represent Siskiyou County consumers who were billed by Suburban Propane for unconsumed propane gas at any time during the applicablestatute of limitationsperiod. 5.95@gal. During my conversation with the Suburban representative, I was told it was irrelevant that I had only received 2.1 gallons of LPG and that I was still responsible for paying the $151.29 minimal fee. I am on a fixed income and can not afford $1,400 for 200 gallons of propane. August 26, 2014, 9:12 am. Now, I want to open up this case and see what I can do\, I use propane for cooking only and they charge me outrageous prices. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. I live Nampa Idaho. They took two months to get rid of tanks and sent me a statement for my credit for gas and then charged me the EXACT amount of my credit for removal fees on tanks. I have been using Suburban Propane for about five years. Copyright 2023 Suburban Propane | All Rights Reserved. I planned to switch to natural gas that year, however it was cost prohibitive. Suburban Propane Partners, L.P. (NYSE:SPH), announced today that it has scheduled its Fiscal 2023 First Quarter Results Conference Call for Thursday, February 2, 2023 at 9:00 AM Eastern Time. Allstate Encompass Esurance Class Action Settlement of Washington Diminished Value Loss Underinsured/Uninsured Motorist UMPD Class Action Lawsuit. More lies. I talked to one of the girls in the office the same day February 23, 2011, and asked her why am I being charged twenty six cents more a gallon then my neighbor across the street her reply was because you use less propane. 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. The plaintiff claimed that a connection between the Weber grill and a propane cylinder failed. } I do not mind paying when I order it. June 3, 2010, 10:37 pm. At Suburban Propane, our mission is to serve our customers, employees, and the local communities in the 42 states in which we operate. For the first fill, I was changed @1.57/gallon. 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