I finished college before I met my husband. Nelnet came out of nowhere. Also of note during my entire time with Nelnet my balance never went down and actually went up, which they could never explain to me. 8:20-cv-02135-MSS-TGW, in the U.S. District Court for the Middle District of Florida. I was taken advantage of by Sallie Mae & Navient as well. I am in the same situation. I will be once again calling them and If I cannot get these loans out of forbearance I will be filing my own lawsuit. One more thing: I live in WV, not FL. This is Nelnets fault. I filed a complaint with BBB and will file a complaint federally too. It has been sold numerous times to others. I have 5 years left on my mortgage which was double my loans and my student loans would still be another 15 years if I had not paid extra. Nelnet and those that hide behind it corporate logo are taking advantage of people. Thank you! Could we please get an update? If you want to reach Firstmark by phone, you can do so by calling 888-538-7378. Now all of a sudden nelnet has it and my balance went back up by $5000.00 in one month!!! It fell under the CARES ACT for about a year and then they told me I had to redo my application and start paying it back in March. They were all sold to Nelnet. I am frustrated and upset . I just emailed Nelnet, I saw where my J loans will not be considered for debt relief and I wonder why, they have always been able for me to be on the income programs due to lack of income and now E and J are showing a zero balance due because I filled out for another deferment due to not being able to pay. They say I have 13 years left to pay! How did my federal loan become private? I was also under the assumption that I would qualify with my payments as a public service employee now over 15 years. I typed my email wrong above! This is the letter I emailed to my state senator last June 2020. (nsf, ) (Entered: 10/11/2022), CLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. Please help. I have read everyone comments; and yes its very deceitful. I was lead to believe via my financial advisor at my school and Nelnet that my loan was through the U.S. Department of Education, basically a federal student loan. Only now realizing it during the pandemic. The private student loan market has less transparency, fewer mechanisms for oversight, and a smaller scale of substantive protections for borrowers than other areas of consumer finance, the report from the Student Borrower Protection Center claims. I can be added as well. I was a teacher in a low-income area and teaching special education for 7 years when I start requesting an application for service/ teacher loan forgiveness program. My loans magically doubled over a couple year period. Please Please Please help me. I consolidated my student loans in 2006 through what I believed was the federal student loan consolidation process. Then, I can never get in contact with them when I call. Nelnet refused to look at the origin of my loans. Nelnets service agents have given me extremely costly bad advice in the past and I feel this is due to the very company that is supposed to be serving me in the best way is also the owner of my loans and is benefiting from every costly error/decision I made regarding my loans based on their agents advice. I am an attorney in California with Nelnet loans that I thought were federally-backed. Thinking they were part of the federal government. I was told way back when I started paying my loans that they were consolidated and found out they actually were not when I went to try to apply for the public service forgiveness and ended up in a huge run around. I thought my husband was just paying the loan down while the government put a hold on them because of Covid. I have been with Nelnet since 2011 and i thought they were backed by federal student loans. They have been charging me throughout the pandemic. How can Nelnet determine if a person is disabled? I received an email from the dept of education saying recertification for income based repayment was NOT DUE until January 2022 and Nelnet has completely disregarded this and is trying to increase my payment by $900 a month. Because I was in hard times. Yes please add me to the list. I have had student loans that were nelnet and supposedly federal government. I am in the state of Texas, I sure I am not alone. The plaintiffs in the case say representatives from Nelnet misled them to believe their Nelnet loans were backed by the federal government but in fact were not. When Covid-19 hit and the Cares Act was passed only then did I learn my loans were not federally held loans. They say Dept of Ed/Nelnet on my credit report. However, my loan servicer firstmark is telling me that I still have to pay a 1000 dollars a month for December and January. And my daughter has one that is supposed to threw the federal loan finding out its with Nel net. According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. MY LOANS WERE FEDERALLY BACKED AND ELIGIBLE FOR PROGRAMS. This case has been related and consolidated with case 22-cv-5602. my child misses my ex boyfriend. Same as everyone is stating above. I hope NelNet is held responsible in court for all this, and NelNet borrowers are given a chance to realistically deal with this. It was there that I discovered my federal stafford loans were considered private because they were issued through a private lender prior to 2008. This is now the fourth month in a row that I have to call them and complain about the way they have applied my loan payments. Please add me to the lawsuit as well. I have a nelnet account for less than 3800. 7% is not a good interest rate! Somehow, they reassigned my student loans to Nelnet without my permission. In 2015, I filed bankruptcy and my Nelnet loans were listed and they were notified, but because student loans cant easily be discharged (my attorney didnt have student loan debt experience and wasnt up to the task of trying), I would argue that those loans shouldve discharged especially given that they dont offer the same protections as the government does, and shouldnt benefit from the same bankruptcy protection granted to government student loans. I too have Nelnet loans that I was not aware of not being Federal loans until I did not qualify for the Cares Act. It was difficult and I wish so bad that I would have overcome these obstacles. NelNet even has them listed on their website as being Stafford loans. Half of that 300. WHY? Absolutely ridiculous practice i feel so dumb falling for it all and stuck with loans i can not pay for. I was also under the assumption they were federally funded loan. The parties are directed to file all future pleadings under case 22-cv-5545, and the court will administratively close 22-cv-5602. It digs us deeper in debt AND we couldnt defer our loans during covid. Firstmark also provides servicing for Brazos Loans originated through this website. Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs. Defendant's reply is due by 11/22/2022. Im also in the same situation with Nel net. They lied and I discovered the lie while researching Biden loan forgiveness Have questions? I have email proof of their language from 2016, yet when I called to apply for loan forgiveness to my surprise they stated I couldnt cause it wasnt federally backed. I have no idea how to prove that their repayment amounts are not what I should have to pay !! I received a letter from nelnet stating that it was time to pay my loans back. My loans are with nelnet. Please let me know if I can be added to the class action lawsuit. I was lead to believe Nelnet is a goverment backed vendor. Who is holding them accountable? After reading all the entries, Im now afraid and very hesitant to start making payments on my student loan. Please add me to this. I had to call them at least four times before they agreed to apply the payment to both loans in order to pay them both off with no more accrual of intertest (only after accruing over $2,000.00 in additional interest). Im on disability and Im not sure what happen to my loan one day it was 2800 then it 4800 I have two loan like that nelnet told me these were gov loan not a private loan. I was consolidated in 2004 to nelnet, dont quite remember doing that and now cant qualify for anything. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Nelnet stole my money all through COVID no interest deferment. And the best part of all, documents in their CrowdSourced Library are FREE! I started out with direct loans and FFEL loans and nelnet took over. Wells Fargo is getting out of the student lending business. I have the same problem. P.S. We get no updates or anything. Required fields are marked *. I was making $170 payments it was all going to back interest. They would not let me pay it back unless I could pay like $600+month. Same boat, father got loans out that were only $17000 and now because of shady practices now he owns $49000. I found out my loans were not federal when I inquired about the COVID-19 relief. I am about to get my attorney friend to file a class action lawsuit against nelnet in Missouri. Add me I didnt know still Covid 19 this Federay funded loan . I have nelnet as my student loan servicer but was led to believe they were under the department of education . I have issues with Nelnet. I live in Texas now but my student loans were accrued in Colorado. I too have loans with Nelnet dating back to 2009, every single one in fact. They are listed on the edu.gov site when considering consolidation. Clearly, the language involved in the voicemail is inaccurate, as the United States Department of Education has no involvement with the Plaintiffs Student Loans, the plaintiff said. I have been dealing with them for over 6 years now. (nsf, ) (Entered: 10/11/2022), CLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. Please add me to the class action lawsuit against NelNet. 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